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Refund and cancellation policy

Last updated: October 2026

Before you pay

Filling in the form costs nothing. You only pay on the payment page after the form. If you close the page without paying, nothing is charged.

After you pay, before we submit

If we have not yet submitted your application, contact us as soon as possible and we will discuss a refund of the amount that has not been used.

After we submit

Once an application has been submitted to the authority, our review and submission work has been done. Government fees, where charged, are usually not refundable by the authority, including when an application is refused. Refunds of our service fee after submission are decided case by case.

If we make a mistake

If an error on our side causes a refusal or a delay, we will correct it at no extra charge or refund our service fee.

How to ask

Message us on WhatsApp at +91 99119 52188 or email sazasofficial@gmail.com with your reference number.

Ok E-visa

Ok E-visa is a private assistance service. We are not a government website and are not affiliated with any government. You may always apply directly on the official government portal at no service charge.

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Contact WhatsApp +91 99119 52188 Call +91 99119 52188 sazasofficial@gmail.com

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